Job Summary:
Inside Sales is responsible for supporting sales managers in building stronger customer and carrier relationships. The individualâ™s primary goal is to increase revenue from customers by getting the customers to use more products (product penetration) and/or use more carriers (carrier penetration).
Duties & Responsibilities:
Actively sell and promote INTTRA products to maximize the revenue from customers and carriers of the assigned territory jointly with Sales Directors/Managers.
Provide sales support to build stronger customer relationships and customersâ™ confidence in using the INTTTRA network
Monitor customer volumes and actively arrange to have issues attended / resolved by INTTRA customer service personnel, support and address problems so as to ensure the business is retained.
Generally responsible for mapping issues/ensuring all customers are mapped with as many of the carriers of theic choice as possible. Monitor customersâ™ interest in current INTTRA member carriers.
Monitor newly registered customers to ensure they get started with INTTRA.
Assist Sales to penetrate existing customers, monitor the setup of office, users, etc.
Active engagement with customers through tele-sales, email-campaigns, and occasionally meetings and trainings.
Provide market feedback on product improvements to the Product Management team.
Prepare sales reports.
Traveling might be required.
Job Specifications:
Education & Professional Qualifications:
Degree or Diploma qualified. Business related qualification preferable.
Prior Experience:
Minimum 2 to 3 years experience in recognized freight forwarder or International Shipping / Transportation related organization.
Experience in customer service and sales support related positions.
Skills & Qualities:
Knowledge of regional freight/logistics operations and processes in Asia.
Preferably with IT and E-Com knowledge.
Fluent English and native language of the assigned region/country.
Excellent communication skills (written & verbal).
Excellent presentation skills.
Analytical, work independent, problem solving skills.
Working Hours :5 days work-week
Interested candidates please forward detailed resume to asiajobs@inttra.com,indicating the following :-
Last Drawn Salary
Expected Salary
Availability
We regret that only shortlisted candidates will be notified.
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