IT Support Engineer - Blue Professional Services Asia Limited

Blue Professional Services was established in 2002 and offers a range of related services across the globe. Blue is well placed to help our clients and partners drive their business forward. Whether our client is a large multinational headquartered in Asia, or an SME just starting out in the region, Blue is well respected and has a strong reputation in the market place for delivering cost effective results, time after time. Blue is also part of one of Europe’s fastest growing recruitment agencies with a network of new offices being launched across Asia Pacific serving many large blue chip clients within the Telecommunications, IT Vendor and Banking sectors throughout the region. The Blue group was also awarded with the honor of being the 22nd fastest-growing recruitment company in Recruiter Magazine’s 'Fast 50' for 2009.

Ourclient is a highly dynamic commercial organisation with a global presence. They currently have an opportunity for an IT Support person to join their team in Mumbai.
The role will involve reporting to the Global Support Manager for the business. The successful candidate will provide remote 1st/2nd line IT support for users in the Aviat Lagos office, Bangalore office, and will assist with issues in the other Aviat offices in Mumbai and Bangalore. Over time the Bangalore support person will transition into a supervisory role with the contracted support employees in Mumbai and Gurgaon reporting into Bangalore. The successful candidate will be backed up by the other members of the Global Support team and will be assisted with 1st line issue by the Helpdesk provider. You must be comfortable supporting desktop, server and network issues

Technical skills required:
Experience supporting Microsoft client platforms such as XP, Vista and Windows 7 and Server 2003/2008
Understanding of networking technologies, switches, routers etc and TCP/IP configuration
Familiarity with Active Directory account administration best practises
Experience with VMware platforms
Familiarity with hardware maintenance and support including client, server and network printers
Microsoft accreditation would be advantageous

Please send your resumes to GailMaguire at gail@claremontconsulting.co.uk